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Over the past years, rights for air and rail passengers have not only been significantly improved, but also unified throughout the EU. Although national legislation already existed, a Europe-wide minimum standard is now guaranteed. This was the result of the Third Railway Package 2007, which determined the opening of the market for cross-border passenger transport market and a new Passenger Rights Regulation, and also of the Air Passenger Rights Regulation (Regulation (EC) 261/2004), which has been in effect since 2005. However, if EU citizens are not aware of these changes, they are not able to assert their rights.
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