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"From a PAU point of view, officers must know their region's particular clientele, and be able to communicate and work fast with the specialty BSO teams. Officers must know how to interpret the systems they use and have a very good knowledge of trends regarding illegal migration, human smuggling, which travel docs are the tools "of choice" for smugglers.must be on top of intelligence information... must have an excellent relationship with airline personnel, front-line experience, and daily exchange with those working PIL." - Targeter surveyed
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