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In chapter 25 of his report, Monsieur Desautels identified the need for improved consistency in the agency's compliance strategies and approaches. The enforcement and investigation service, or EIS, which was created around the time of the audit, has since provided specialized training to our inspection staff right across Canada to help ensure consistency and effectiveness in our enforcement actions. And the work continues. More training is planned, and the implementation of a national compliance and enforcement tracking system in 2002 will allow the agency to better track the enforcement actions referred to the EIS.
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