followed up with – Chinese Translation – Keybot Dictionary

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  www.hkma.gov.hk  
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The HKMA referred the case to Bank B and asked it to provide a more thorough reply to Mr Y. The HKMA also followed up with Bank B to ascertain if its complaint handling procedures needed to be further improved.
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Y先生於某個星期六早上打算將一張支票存入他於B銀行的儲蓄帳戶。櫃檯服務員告訴他該銀行於星期六不接受櫃檯支票存款，但他可將支票投入支票存款箱內。Y先生其後發現未能於隨後的星期一動用該支票的款項。他向B銀行作出投訴，並獲告知該筆款項於星期二下午才可動用。B銀行沒有進一步解釋箇中原因。Y先生向金管局投訴B銀行拒絕於星期六提供櫃檯支票存款服務及延遲結算他的支票。