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The Agritourism Tenuta Roccadia can accept orders for delivery only in Italian territory. Livigno, Campione d'Italy, San Marino and Vatican City are excluded. For every placed order The Agritourism Tenuta Roccadia will issue an invoice and will send it to the address indicated during the registration process according to the Art 14 of D.P.R. 445/2000 and DL 52/2004. For the invoice issuing, the information provided by the Customer will be used. No change will be possible after the invoice issuance is completed . The delivery costs are paid by Tenuta Roccadia, except any additional Transportation Charges, comunicated explicitly while the order placement. The customer will be use the payment method chosen while the order placement. After the payment is completed, nothing more is charged on the Client. The product availability on sale may be limited by its availability in our warehousethat is necessary condition for the offer validity. In case the product is not available,even temporarily, the Agritourism Tenuta Roccadia has the right to decline the purchase request of the customer through formal communication by e-mail, in which may also be indicated a list of alternative products if available. Unless the customer requests to purchase an alternative product, the Agritourism Tenuta Roccadia will refund the sum already paid by the Client within 30 days from the date when the order was transmitted. The required products will be delivered as fast as possible, usually within 5 working days. The Agritourism Tenuta Roccadia will respect the maximum delivery time of no more than 30 days, except in cases of force majeure. The maximum delivery time is calculated from the day when the Agritourism Tenuta Roccadia received the payment. If a good delivery exceeds 30 days, the Client will be informed about the expected delivery date. Unless otherwise specified, delivery is considered to the ground floor level. The customer, upon delivery of the goods by the courier, is required to control: that the number of boxes is the same as indicated in the transport document, that the packaging is not damaged or wet or anyhow altered , including the sealing materials (adhesive tape, etc.). Any damage to the packaging and / or product or the mismatch in the number of packages or indications, must be immediately notified, requiring a WRITTEN REPORT OF INSPECTION on the proof of delivery courier. Once signed the document of the courier, the customer can not oppose any objection about t
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