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Vishing hooks consumers using two different approaches. The e-mail based version of the scam, like the original phishing, uses e-mails that mimic messages from an online payment service provider, such as PayPal or eBay. The messages may say that there is some problem with the recipients account. Instead of providing a link to a fake website, vishing e-mails provide a false customer-support telephone number. When consumers call, an automated service prompts them to log in by providing account numbers and passwords, using the telephone keypad.
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