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The RRAP work was undertaken quickly (i.e. the same day as referral) - a grabrail was fitted and an unsteady dining room table was secured. A caseworker assessed the home and a smoke alarm and carbon monoxide detector were provided. Further assistance for aids & adaptations and improvements to heating were declined. However, a future visit found the client in difficulty after being locked out. The client had been outside all night; she was suffering with hypothermia and was in distress. She was accompanied to hospital by a Caseworker and subsequent discussions have meant she has agreed to help involving a Lifeline installation, minor adaptations and NEST for heating improvements.
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