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I ran into a difficulty early on because the budget allocated to the project was cut by 50%. This meant that it would be almost impossible to create an on-line orientation package. We had a large number of regional offices so the on-line aspect was critical. But now we had to figure out how to create a quality program but in the traditional format. I came up with the idea of holding an emergency “think-fest” and involve both new and long term employees – we batted around a number of ideas but with no success. I consulted colleagues from other departments and had quite a few lunches with some key contacts to try and come up with a solution. As I was walking home one night, I saw a billboard and the solution came to me – we would create an orientation handbook and create accompanying billboards which could be housed in each of the local offices – they could be rotated so that employees could benefit from seeing different things at different times.
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